No longer just simple communication devices, mobile phones
have become a necessary part of both consumer and business
users’ lifestyles. This trend is expected to continue
as customers invest in feature-rich phones in order to
leverage new data services such as email, picture messaging,
Internet access, interactive gaming, enterprise applications
and video. With voice services becoming saturated,
wireless operators need to drive end user adoption [learn
more about how InnoPath can help operators more efficiently
deploy and manage new services in the whitepaper
"Workflow
Manager: Unlocking the Full Potential of Mobile Device
Management"] of these data service opportunities
for continued revenue growth.
However, in order to realize this revenue growth,
new services and applications must work easily, reliably,
and securely [for more on how iMDM can help with this,
please see out whitepaper "Software
Manager: Migrating MDM to the Top Line"]. Equally
important, customers must be able to access and use
them with little or no hassle. The problem is that
mobile devices have become as complex as PCs, making
setup and service delivery equally challenging. With
each new generation of mobile devices comes greater
complexity and potential for error. This complexity,
when combined with a plethora of standards, access
choices, security risks, and network protocols, places
operators at risk of:
- Limited adoption of new services
- Lost revenue/lower ARPU
- High support costs
- Poor service quality
- Increased returns and churn
 InnoPath
offers two mobile device management suites, the iMDM Carrier
Suite and the iMDM Device Suite. Both suites are modular,
with integrated capabilities to remotely configure settings
and new services, diagnose and fix problems, and update
software and firmware over-the-air (FOTA) – all in
real time. The iMDM Carrier and iMDM Device Suites are
standards based and when used together, create a unique
end-to-end solution to meet the challenges operators and
handset manufactures currently face. A common platform
provides the foundation for rolling out current and future
MDM solutions quickly and cost effectively, and ensures
a smaller footprint and better utilization of scarce handset
resources. With InnoPath iMDM Solution Suites, mobile operators
can:
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