• A powerful engine capable of replacing all or virtually any part of the software on an embedded device
• New software is delivered over the air (OTA) and can be targeted for individual devices
• Coupled with the InnoPath Delta Manager which generates a DIF from a new image
• Built around OMA standards (FUMO & OMA DM)

• Accelerate time-to-market for new services and devices
• Lower customer support costs and reduce device recalls
• Increase service usage and revenue by proactively addressing firmware issues
• fast, trouble-free upgrades insure uninterrupted service access, increase customer loyalty and reduce churn

• 100% Fault Tolerant & Error Recovery
• Installation Confirmation including integrity checks
• Fail-safe including bringing devices to operable state after upgrade/update and handling of typical causes of network or device failures.
• Self Updating Client
• Flexible Format Support
• Flash Agnostic
• Suspend/Resume
• Package Encryption & Compression
• DIF Size/Blocks Optimized
• Multi-step DIF Handling
• table API Set

• An engine capable of sending data from the handset to the server for analysis as well as changing the configuration settings of the handset
• Data is delivered over the air (OTA) and can be sent to a single or fleet of devices
• Commonly used to provision applications and services as well as the device itself and diagnose problems
• Diagnostics is generally managed within two categories; Configuration and Event Diagnostics

• Enable OEMs to sell more devices by enabling easy support of services
• Enable OEMs to provide a better user experience by helping users to avoid manually managing their own application and service settings
• Protecting customer information by providing a secure method of sending valuable user and device data
• Carriers have the flexibility to enable and disable features and services as needed
• Reduce customer support and activation costs

Diagnostics:

• Enable OEMs to provide a better user experience by enabling the carrier to quickly and easily resolve configuration and service issues
• Carriers can reduce CSR call handling times by resolving issues faster
• User privacy is always protected through regulatory and privacy policy enforcement (limiting liability)
• Reduced support costs through automated (or manual) retrieval of handset data

Diagnostics Manager:

• Client/Server Authentication
• Policy Download
• Updates New Policies and Logs Results
• Sends Reports to Server
• Data/Pipe Encryption
• Update Any Portion of the DM Tree
• Server Agnostic

Configuration Diagnostics:

• Gathering data for in real time repairing a subscriber’s handset

Diagnostic Event Monitoring:

• Can log complex errors and events and upload to the InnoPath server

• A powerful engine capable of protecting a wide variety of user data for both enterprise and feature phones
• Capable of locking and wiping data across the device and providing a large number of additional security functions (e.g. alarms and battery drain)
• Supports both OEM and Carrier security initiatives
• Built around OMA standards (OMA DM)

• Protect valuable user data with a carrier/enterprise grade security engine
• OEMs enable a positive consumer product experience by enabling protection around user data
• Carriers create stickiness by protecting user data during their hour of need

• Strong Authentication With Server
• Lock
• Wipe
• Alarms & Other Key Features
• Controlled Using DM Tree
• Remove/Disable at Build and Runtime
• 911 Override

• A powerful engine designed to manage the software and UI load on the device
• Users and Carriers can easily push and pull applications to and from the device while adhering to licensing requirements
• Enables the user to memory manage their device
• Applications can be configured following their introduction to the device
• Built around OMA standards (OMA DM, SCOMO)

• Creates a “PC-like” experience on a mobile device
• OEMs can easily add applications to a device after shipment
• OEMs create stickiness to their devices by improving ease of use around application deployment
• Carriers can create additional points of sale to increase ARPU
• UIs can be sold to drive ARPU
• OEMs can crease additional UIs to sell after the handset ships (Additional Revenue)

• Strong Authentication With Server
• Enforce license restrictions and carrier application policies
• Portal, Device and Carrier driven software management
• Deploy additional user experiences independent of device architecture
• Downloaded applications can be configured using the configuration manager coupled with the software manager
• Applications and User Experiences can be moved on and off the device repeatedly