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InnoPath Receives Product of the Year Award Presented by Customer Interaction Solutions Magazine
Mobile Device Management Server and Client Solution Honored for Outstanding Innovation
Sunnyvale, CA, January 13, 2009 - InnoPath
Software, the leader in Mobile Device Management
(MDM), today announced that its MDM solution
has received a 2008 Product of the Year Award
from Technology Marketing Corporation’s
(TMC ®) Customer Interaction Solutions magazine
(www.cismag.com),
the leading publication covering CRM, call centers
and teleservices since 1982. With the growth
of over-the-air manageable phones, MDM is increasingly
critical to mobile network operator frontline
support organizations because of the ability
of the technology to reduce costs while increasing
customer satisfaction. The award acknowledges
the crucial role MDM now plays as part of the
operator’s overall customer support strategy.
“Smartphones help drive revenue but they
can be hard to use and expensive to support.
MDM addresses both points,” said David
Ginsburg, Vice President of Marketing at InnoPath. “Our
combined client and server products, the result
of years of experience working with Tier 1 operators
and device manufacturers, result in a rapidly
deployable solution with a proven ROI. This provides
operators with near-term financial returns on
their MDM investment, critical in today’s
capital constrained environment.”
“I am pleased to honor InnoPath for their
hard work and accomplishments. Their commitment
to quality and excellence benefit the contact
center experience as well as ROI for the companies
that use them,” said Nadji Tehrani, Executive
Group Publisher and Editor-in-Chief of Customer
Interaction Solutions. “For 11 years, Customer
Interaction Solutions magazine has recognized
the companies which demonstrate excellence in
technological advancement and application refinements.” The
11 th Annual Product of the Year Award winners
will be featured in the January 2009 issue
of Customer
Interaction Solutions magazine.
InnoPath will be demonstrating its lifecycle
MDM-enabled customer care solution at its booth
in Hall 1 at the Mobile World Congress, held
February 16 th through the 19 th in Barcelona.
More information is available at http://www.innopath.com/mwc2009 .
About InnoPath
InnoPath Software is the global leader in Mobile
Device Management, a technology that enables
wireless operators to better and more cost effectively
manage and deliver revenue-generating services
for consumers and enterprises. InnoPath’s
standards-based approach has proven successful
at the largest wireless operators in the world,
including AT&T, China Unicom, KDDI and Verizon
Wireless. The InnoPath client has been adopted
by leading handset manufacturers including Samsung
and LG. InnoPath was recently recognized by AlwaysOn
as an AO Global 250 Winner as well as by Deloitte
for financial performance. Headquartered in Sunnyvale,
California, InnoPath is privately held with offices
around the world. For more information, visit www.innopath.com .
About Customer Interaction Solutions
Since 1982, Customer
Interaction Solutions (CIS) magazine
has been the voice of the call/contact center,
CRM and teleservices industries. CIS magazine
has helped the industry germinate, grow, mature
and prosper, and has served as the leading publication
in helping these industries that have had such
a positive impact on the world economy to continue
to thrive. Through a combination of outstanding
and cutting-edge original editorial, industry
voices, in-depth lab reviews and the recognition
of the innovative leaders in management and technology
through our highly valued awards, Customer
Interaction Solutions strives to continue
to be the publication that holds the quality
bar high for the industry. Please visit www.cismag.com.
About TMC
Technology Marketing Corporation (TMC) is an
integrated global media company helping our clients
build communities in print, in person and online.
TMC publishes Customer
Interaction Solutions , INTERNET
TELEPHONY , Unified
Communications , and IMS
Magazine . For more information about
TMC, visit www.tmcnet.com .
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