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InnoPath Press Release

InnoPath Receives Product of the Year Award Presented by Customer Interaction Solutions Magazine
Mobile Device Management Server and Client Solution Honored for Outstanding Innovation

Sunnyvale, CA, January 13, 2009 - InnoPath Software, the leader in Mobile Device Management (MDM), today announced that its MDM solution has received a 2008 Product of the Year Award from Technology Marketing Corporation’s (TMC ®) Customer Interaction Solutions magazine (www.cismag.com), the leading publication covering CRM, call centers and teleservices since 1982. With the growth of over-the-air manageable phones, MDM is increasingly critical to mobile network operator frontline support organizations because of the ability of the technology to reduce costs while increasing customer satisfaction. The award acknowledges the crucial role MDM now plays as part of the operator’s overall customer support strategy.

“Smartphones help drive revenue but they can be hard to use and expensive to support. MDM addresses both points,” said David Ginsburg, Vice President of Marketing at InnoPath. “Our combined client and server products, the result of years of experience working with Tier 1 operators and device manufacturers, result in a rapidly deployable solution with a proven ROI. This provides operators with near-term financial returns on their MDM investment, critical in today’s capital constrained environment.”

“I am pleased to honor InnoPath for their hard work and accomplishments. Their commitment to quality and excellence benefit the contact center experience as well as ROI for the companies that use them,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. “For 11 years, Customer Interaction Solutions magazine has recognized the companies which demonstrate excellence in technological advancement and application refinements.” The 11 th Annual Product of the Year Award winners will be featured in the January 2009 issue of Customer Interaction Solutions magazine.

InnoPath will be demonstrating its lifecycle MDM-enabled customer care solution at its booth in Hall 1 at the Mobile World Congress, held February 16 th through the 19 th in Barcelona. More information is available at http://www.innopath.com/mwc2009 .

About InnoPath

InnoPath Software is the global leader in Mobile Device Management, a technology that enables wireless operators to better and more cost effectively manage and deliver revenue-generating services for consumers and enterprises. InnoPath’s standards-based approach has proven successful at the largest wireless operators in the world, including AT&T, China Unicom, KDDI and Verizon Wireless. The InnoPath client has been adopted by leading handset manufacturers including Samsung and LG. InnoPath was recently recognized by AlwaysOn as an AO Global 250 Winner as well as by Deloitte for financial performance. Headquartered in Sunnyvale, California, InnoPath is privately held with offices around the world. For more information, visit www.innopath.com .

About Customer Interaction Solutions

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.

About TMC

Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions , INTERNET TELEPHONY , Unified Communications , and IMS Magazine . For more information about TMC, visit www.tmcnet.com .

 

 
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