SUNNYVALE, CA — February 6, 2006 — InnoPath
Software, Inc., the industry leader in
Mobile Device Management (MDM) solutions,
today unveiled its iMDM integrated mobile
device management Solution Suites – modular,
standards based solutions that manage the
complete life cycle of mobile devices.
InnoPath’s new iMDM Carrier and iMDM
Device Suites dramatically simplify the
process of deploying MDM today and adding
new services in the future. Empowered with
the InnoPath iMDM Solution Suites, mobile
operators and device manufacturers can
bring new handsets and services to market
rapidly, accelerate data revenues, strengthen
subscriber loyalty, and reduce overall
support costs.
“As carriers bring to market more
sophisticated mobile services, such as
multimedia messaging, video streaming and
multimedia gaming, they must make them
easy to set up and use to improve overall
customer satisfaction and loyalty,” said
Tony Cripps, wireless software analyst,
Ovum. “Mobile device management plays
a key role in achieving these aims while
lowering costs of managing those services.”
Mobile phones have become an integral
part of both consumer and business users’ lifestyles,
and they continue to evolve to leverage
new data services including email, picture
messaging, Internet access, interactive
gaming, enterprise applications, and TV
Viewing. With voice services becoming saturated,
wireless operators need to drive new data
services opportunities for continued revenue
growth. The challenge is that mobile devices
have become as complex as PCs, with every
change increasing the potential for problems.
Unless setup and delivery of new and existing
applications and services is easy, reliable
and hassle free for customers, new revenue
growth is at risk.
“Carriers and handset manufacturers
understand that the adoption of new services
depends on fast, trouble-free deployments,
and they are quickly realizing that integrated
MDM solutions are required for the success
of new services,” said John Fazio,
president and CEO of InnoPath Software. “With
widespread deployments at Tier 1 carriers
worldwide, InnoPath is the market-proven
solutions leader, and our new iMDM Solution
Suites empower our customers to drive new
revenue opportunities, lower operating
costs and increase customer satisfaction
and loyalty.”
The iMDM Solution Suites support both
CDMA and GSM networks, with integrated
capabilities to remotely configure settings
and new services, diagnose and fix problems,
and update software and firmware over-the-air
(FOTA) – all in real time. The iMDM
Carrier and iMDM Device Suites are standards-based
so they can operate independently, however
working together, they create a unique
end-to-end solution to meet the challenges
that operators and handset manufacturers
currently face. A common platform provides
the foundation for rolling out current
and future MDM solutions quickly and cost
effectively, and ensures a smaller footprint
and better utilization of scarce handset
resources.
The iMDM Solution Suites include the following
applications:
- Firmware Manager: (formerly
DeltaUpgrade Plus) commercially proven
by wireless customers worldwide, Firmware
Manager enables reliable, convenient,
and secure over-the-air upgrades to firmware
and software for devices already in subscriber’s
hands.
- Configuration Manager: eliminates
the need for subscribers to manually
configure their own devices by enabling
the setting or provisioning of a handset
configuration parameters over-the-air
ensuring trouble-free activation of new
devices and data services. Updates can
be automatic or operator initiated to
reflect network or service changes.
- Diagnostics Manager: allows
operators to gather information over
the air from devices for remote diagnosis
and repair of problems. Customer care
agents can query handsets while speaking
with customers to identify and resolve
problems remotely and in real-time. Devices
can also remotely execute self-diagnostic
functions to identify and log hardware
and software problems for analysis and
action.
InnoPath will demonstrate its new iMDM
Solution Suites at the 3GSM World Congress
event in Barcelona, Spain from February
13-16, 2006, Booth D95, Hall 1. Additionally,
Uday Nagendran, InnoPath vice president,
will participate on the “Ensuring
the Development of Strong Service Delivery
Architecture” panel on Wednesday,
February 15th at noon.
About InnoPath
InnoPath Software, the leader in Mobile
Device Management (MDM) solutions, enables
wireless carriers and mobile device manufacturers
to transparently deliver and support current
and future revenue producing services.
InnoPath was the first company to commercially
deploy firmware over-the-air (FOTA) solutions
enabling reliable and secure upgrades to
device firmware and software. InnoPath’s
integrated iMDM Solutions Suites offer
the most trusted and market tested MDM
solutions today and are built upon standards
based technologies for rapid, high quality
delivery of services.. Tens of millions
of active subscribers are experiencing
the value of InnoPath patented solutions
through leading carriers including Cingular,
KDDI, and Sprint, and device manufacturers
LG, NEC, Panasonic, Sanyo, Sharp and Toshiba.
Headquartered in Sunnyvale, California,
InnoPath is privately held with offices
in China, Japan, Korea and the UK. For
more information, visit http://www.innopath.com/.