KDDI Selects InnoPath's DeltaUpgrade PlusT for End-to-End Mobile Device Software Update

Proven, Update-Ready Solution to Deliver Over-the-Air Software and Firmware Updates for SANYO Mobile Handsets

TOKYO, Japan - July 21, 2004 - InnoPath Software, (formerly DoOnGo Technologies) the industry leader in over-the-air (OTA) mobile device software management, today announced that KDDI Corp., a leading wireless operator in Japan, has selected InnoPath's DeltaUpgrade Plus solution to provide fast, efficient OTA delivery of advanced services for KDDI handset users. InnoPath is the only vendor KDDI is working with to provide an OTA-based software update solution on its handsets. Deploying this end-to-end solution will accelerate time to market for new products and services and enable KDDI to instantly service its customers, driving customer satisfaction and loyalty.

Industry experts estimate that $4 to $12 billion is spent annually on handset replacement or refurbishment. This estimate will only grow, given the complex handsets that are on the market: Next-generation handset features now include cameras and games. Armed with these alarming statistics and in light of the demand for next-generation services and applications for mobile phones, carriers and handset manufacturers are looking to a total solution that addresses customer satisfaction needs by increasing the speed of software downloads and decreasing the delay of in-device software updates. InnoPath's DeltaUpgrade Plus has filled that niche in the market with the first end-to-end OTA solution. Using DeltaUpgrade Plus, KDDI will continue delivering unmatched customer service by dramatically reducing the time it takes for customers to deploy firmware updates in a modular and flexible architecture. KDDI?s commercial target is mid-2005.

"With the popularity of sophisticated handsets on the rise, a total solution dedicated to fast, seamless software update delivery is critical," said Mr. Kimihiko Nakamura, General Manager, Mobile Terminal Development Department, "au" Service & Product Planning Division of KDDI Corporation.  "A OTA-based software update solution will ensure our subscribers' needs and increase customer satisfaction."

In addition to KDDI's deployment of DeltaUprade Plus, InnoPath and KDDI will also consider  working together to develop and deploy future OTA enhancements.  InnoPath's future products include remote diagnostics and feature upgrade software applications; such as native user interface update that a wireless operator can instantly download to its subscribers. These strategic applications will drive significant business value, enabling wireless operators to quickly identify and resolve customer issues, improve the mobile phone user experience, and generate increased revenues.

"One way companies can differentiate themselves from their competitors in the highly competitive handset market is with field-proven experience, market leadership, and top-of-the-line customer service," said Dr. Luosheng Peng, CEO, chairman and co-founder of InnoPath Software. "KDDI is embracing the complexities of its next-generation handsets and is reassured that they are providing the ultimate customer service experience for their customers by using InnoPath's complete, end-to-end OTA solution, DeltaUpgrade Plus," Dr. Luosheng Peng added.

InnoPath will be exhibiting at the Expo Comm Wireless event in Tokyo, Japan, July 21-23, Booth 528. CEO and Co-founder Luosheng Peng will be speaking on "Over-the-Air Software Updates for Device Software Management: The Challenges, Experiences, and Future Direction" on Thursday, July 22.

About InnoPath

InnoPath Software is the global leader in Mobile Device Management, a technology that enables wireless operators to cost effectively manage and deliver revenue-generating services for consumers and enterprises. InnoPath’s standards-based approach has proven successful at the largest wireless operators in the world including AT&T, China Unicom, KDDI and Verizon Wireless. The InnoPath client has been adopted by leading handset manufacturers including Samsung and LG. Headquartered in Sunnyvale, California, InnoPath is privately held with offices around the world. For more information, visit www.innopath.com.