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InnoPath
is the global leader in Over-the-Air customer
care for service providers, shortening support
calls and driving first call resolution. ActiveCare
is a natural extension to CRM solutions, evolving
them from just logging issues to solving them.
Experience in production Tier-1 networks
helps ensure successful deployments
in large, complex environments. With a proven
value proposition, the payback time for an operator
deploying ActiveCare is usually less
than one year. Our customers include AT&T,
Verizon, Sprint, Samsung, LG, KDDI, Tata DoCoMo
and China Telecom.
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